july - october 2018
full time @ Cinch Financial, a personal finance app startup in Boston
What do you get when you put a few product designers, a behavioral economist, a business analyst, and a user researcher in a room? Lightbulbs (is that the joke?)
For a full day, we held a remote research session with six real users on their experiences with Cinch. It led to new ideas, revelations, and many validations. Two of our participants couldn’t make it.
The work was split up and distributed appropriately among the different tracks. I personally worked on improving the Spending dashboard and bills, incorporating the end of month review in Snapshot, and fleshing out Goals.
Each project and feature I worked on either stemmed from or was influenced by from that user research session. I've broken each out into its own page to for readability.